General conditions of Sale

Art. 1 - General provisions
1. The user navigating in this area accesses Parafernalia, accessible through the URL: The browsing and transmission of a purchase order on the site implies acceptance of the Conditions and Protection Policies of D ati adopted by the site indicated therein.
2. These General Conditions of Sale apply to the sale of products with exclusive reference to purchases made on the site in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree 206/05 amended by Legislative Decree No. 21/14 and Legislative Decree 70/03) by
Company: Parafernalia Srl
Location: Via Curtatone, 4 – 20090 Settimo Milanese (MI)
VAT number: IT 03852230964
Enrolled in the REA, number 2066019
3. The user is obliged, before accessing the products supplied by the site, to read these General Conditions of Sale which are generally understood and unequivocally accepted at the time of purchase.
4. The user is invited to download and print a copy of the purchase form and of these General Conditions of Sale, the terms of which Parafernalia reserves the right to modify unilaterally and without notice.
5. It is possible to use the site and then access products supplied by the site and to purchase these in the following languages:
Art. 2 - Object
1. These General Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for products on Parafernalia and do not regulate, however, the provision of services or the sale of products by different subjects by the seller who are present on the same site through links, banners or other hypertext links.
2. Before sending orders and purchasing products and services from different parties, we suggest to check their terms of sale.
Art. 3 - Conclusion of the contract
1. To conclude the purchase contract, it will be necessary to complete the form in electronic format and transmit it following the relative instructions.
2. It contains the reference to the General Conditions of Sale, the images of each product and the relative price, the means of payment that can be used, the methods of delivery of the products purchased and the relative costs of shipping and delivery, a refer to the conditions for exercising the right of withdrawal; methods and times for returning the purchased products.
3. Before concluding the contract, you will be asked to confirm the reading of the General Conditions of Sale including the Informa on the right of withdrawal and the processing of personal data.
4. The contract is concluded when the seller receives the form completed by the user, after verifying the correctness of the data contained therein.
5. The buyer will be obliged to pay the price from the moment the online order submission procedure is completed. This will happen by clicking on the "Complete order" button at the end of the wizard.
6. Once the contract is concluded , the seller takes care of the order for its evasion .
Art. 4 - Registered users
1. When completing the registration procedures, the user undertakes to follow the instructions on the site and to provide his personal data in a correct and truthful manner.
2. The confirmation will in any case exonerate Parafernalia from any responsibility regarding the data provided by the user. The user undertakes to promptly inform Parafernalia of any variation of their data at any time communicated.
3. If the user then communicates data that is not accurate or incomplete, or even if there is a dispute from the interested parties about the payments made, Parafernalia will have the right not to activate or suspend the service until the related failures have been rectified .
4. On the occasion of the first request for activation of a profile by the user, Parafernalia will assign the same username and password. The latter recognizes that these identifiers constitute the validation system of user access to the Services and the only system suitable for identifying the user that the acts performed through such access will be attributed to him and will have binding force towards him.
5. The user undertakes to maintain the secrecy of his access data and custo to tell them with due care and diligence and not to transfer them even temporarily to third parties.
Art. 5 - Availability of products
1. The availability of products refers to the actual availability at the time the buyer places the order. This availability must however be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before confirming the order.
2. Even after sending the order confirmation e-mail, there may be cases of partial or total unavailability of the goods. In this case, the order will be corrected automatically with the elimination of the unavailable product and the buyer will be immediately informed via e-mail.
3. If the buyer requires the cancellation of the order, do solve the contract, Pa rafernalia refund the amount paid within 30 days from the mome to where Parafernalia had knowledge of the decision of the buyer to terminate the contr .
Art. 6 - Products offered
1. Parafernalia markets:
Writing instruments and office supplies
2 The offer is detailed on our website at the link:
Art. 7 - Methods of payment and prices
1. The price of the products will be the one indicated from time to time on the site, except where there is an obvious error.
2. In the event of an error, Parafernalia will inform the buyer as soon as possible by allowing the order to be confirmed at the correct amount or cancellation. In any case, Parafernalia will not be obliged to supply any quantity sold at the lower price indicated incorrectly.
3. Site prices include VAT and do not include shipping costs. Prices may change at any time. The changes do not concern orders for which order confirmation has already been sent.
4. Once the desired products have been selected, they will be added to the cart. Simply follow the instructions for the purchase, entering or verifying the information requested in each step of the process.The order details can be changed before payment.
5. Payment can be made via:
Credit cards: Visa – Amex – Mastercard
Debit cards: Visa – Mastercard
Art. 8 - Delivery
1. Parafernalia makes shipping throughout Italy, excluding the Vatican City state and the Republic of San Marino.
2. Parafernalia will only make deliveries at the user's home, provided at the time of purchase.
3. The delivery is made, for the Italian territory, generally within 2-5 working days, or, if no delivery date is specified, within the estimated deadline at the time of the selection of the delivery method and, in any case, within a maximum of thirty days from the date of confirmation.
4. With regard to the European Union countries, delivery will be made in 3-7 working days, and in any case, within the maximum period of thirty days.
5. In non-EU territories, delivery will take place roughly 5-14 working days.
6. If it is not possible to make the delivery, the order will be sent to the deposit. In this case, a notice will specify where the order is located and how to arrange a new delivery.
7. If you are not able to be present at the place of delivery at the agreed time, we ask you to contact us again to arrange a new delivery date.
8. If the delivery can not take place due to causes not attributable to us after thirty days from the date on which the order is available for delivery, we will assume that we intend to terminate the contract.
9. As a result of the termination the amounts will be returned, including delivery costs with the exclusion of any additional costs arising from the choice of a method of delivery different from the ordinary method offered without undue delay and, in any case, within 30 days from the date of termination of the contract. The transport resulting from the termination of the contract could have additional costs that will be borne by the buyer.
10. The shipping costs are borne by the buyer and are explicitly highlighted at the time the order is placed.
Art. 9 - Passage of risk
1. The risks related to the products will pass to the buyer from the moment of delivery. The ownership of the products is considered acquired as soon as the full payment of all the amounts due in relation to them has been received, including shipping costs, or at the time of delivery, if this happens at a later time.
Art. 10 - Warranty and commercial compliance
1. The seller is responsible for any defect in the products offered on the site, including the non- confi rmity of the items to the products ordered, in accordance with the provisions of Italian law.
2. If the purchaser has entered into the contract as a consumer, that is, any natural person acting on the site for purposes unrelated to any professional or professional activity carried out, this warranty is valid on condition that the defect occurs within 24 months from the date of delivery of the products; that the purchaser presents a formal complaint regarding defects within a maximum of 2 months from the date on which the defect was acknowledged by the latter; that the online return form is completed correctly.
3. In the event of non-compliance, the buyer who has concluded the contract as a consumer will have the right to obtain the restoration of the conformity of the products without expenses, by repair or replacement, or to obtain an appropriate price reduction; the termination of the contract with respect to the disputed assets and the consequent return of the price.
4. All return costs for defective products will be borne by the seller.
Art. 11 - Withdrawal
1. In accordance with the legal provisions in force, the purchaser has the right to withdraw from the purchase without any penalty and without specifying the reason, within the period of 14 days pursuant to art. 57 of Legislative Decree 206/2005 starting from the date of receipt of the products.
2. In the case of multiple purchases made by the purchaser with a single order and delivered separately, the 30-day term begins on the date of receipt of the last product.
3. The user wishing to exercise the right of withdrawal of the purchase can send an e-mail, indicating the order number and name of the user, to:
4. The purchaser must exercise the right of withdrawal also by sending any explicit declaration containing the decision to withdraw from the contract or alternatively transmit the standard withdrawal form, as per Annex I, part B, D.Lgs 21/2014 not obligatory.
5. The goods must be returned to:
Via Curtatone, 4
20019 Settimo Milanese (MI) - Italy
6. The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached physical documentation . Without prejudice to the right to verify compliance with the above, the site will reimburse the amount of products subject to withdrawal within a maximum period of 14 days, including any shipping costs.
7. As foreseen or from the art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, the site may suspend the reimbursement until receipt of the goods or until the demonstration by the buyer of having returned the goods.
8. The withdrawal right will not apply in the event that Parafernalia's services and products are included in the categories of art. 59 of Legislative Decree 206/2005.
9. The site will reimburse using the same payment method chosen by the buyer during the purchase. In the case of payment made by bank transfer, and if the purchaser intends to exercise his right of withdrawal, he will have to provide the bank details: IBAN, SWIFT and BIC needed to make the repayment.
Art. 12 - Data processing
1. The data of the buyer are processed in accordance with the provisions of the legislation on the protection of personal data, as specified in the section containing the information pursuant to art. 13 D.lgs. 30 June 2003 and of the art. 13 EU Reg. 2016/679 (Privacy Policy).
Art. 13 - Safeguard clause
1. In the event that one of the clauses of these General Conditions of Sale were null for any reason, this will not compromise in any case the validity and compliance of the other provisions contained in these General Conditions of Sale.
Art. 14 - Contacts
1. Any request for information can be sent by e-mail to the following address, by phone at the following telephone number: +39 0236584716, and by post at the following address:
Via Curtatone, 4
20019 Settimo Milanese (MI)
Art. 15 - Applicable law and jurisdiction
1. These General Conditions of Sale are governed by Italian law and interpreted on the basis thereof, without prejudice to any other prevailing mandatory rule of the country of residence of the buyer.Consequently, the interpretation, execution and termination of the General Conditions of Sale are subject exclusively to Italian law.
2. Any disputes inherent and / or consequent to them must be resolved exclusively by the Italian court. In particular, if the purchaser holds the status of Consumer, any disputes must be resolved by the court of the place of residence or residence of the same according to the applicable law.
These conditions were drafted on 11/12/2018.